We answer most messages within two business days.
- General & gameplay: support@jeleto.online
- Billing & refunds: billing@jeleto.online
- Privacy requests: privacy@jeleto.online
Payments
Orders are processed by our reseller Paddle.com, the Merchant of Record. Refunds and invoices can also be requested directly at paddle.net.
What to include
- The email address on your JELETO account
- What you expected to happen, and what happened instead
- A screenshot when it is a visual or gameplay issue